Privacy Policy & Disclaimer

This privacy policy explains how we use any personal information that we collect when you use the website.

Marketing

We may collect general information about users of this site which includes IP addresses, users’ approximate location, browser type, operating system, and information pertaining to how visitors found this site. This information is used to improve the web site, and to provide a better customer experience.

We do not share your personal information with any other third-parties. If you were outside of the Australia at the time of your purchase we may occasionally email you with information and offers about our products. You can unsubscribe from these at any time by contacting us at support@suburbsfinder.com.au

What personal information do we collect?

No personal information is collected about you when you use this website, unless you decide to purchase a subscription plan from us or send us an online support request.

If you subscribe a plan from us:

  • Your name and email address are stored by us so that we can communicate with you about your purchase (including sending you a receipt, sending product updates, providing support in the event of a problem and asking for feedback).

If you send us an online support request:

  • Your name and email address are stored by us and used solely for the purpose of responding to your support request.

3 Day Free Trial

The platform is best viewed or used on desktop and laptop due to the number of data to analyse and to maximise all its features.
When you subscribe, your credit card will ONLY get charged after the Free 3 Day Trial period.
Your credit card will NOT get charged if you cancel before the end of Free 3 Day Trial period,.
Your access will be suspended right away once you cancel within the Free 3 Day Trial period.
Should you wish to proceed with the subscription, you can use the same login details to log in and continue with the subscription by paying online via our Stripe payment gateway.

Subscription cancellation

All memberships to the Service are ongoing until cancellation is processed.

Should you wish to cancel your membership, you can cancel it at any time through your subscription page (My Account > Profile > Manage Subscriptions / Update Plan or Cancel). If you cancel your paid subscription, you will continue to have access to your subscription for the period of time that has already been paid, and no future charges will be made.

If you do not cancel your membership as set out above, the payment for the renewal period of the membership is still payable and will still be processed on the renewal date. You will be notified close to renewal date that your subscription is about to renew, unless you have already cancelled your membership.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at support@suburbsfinder.com.au

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing us at support@suburbsfinder.com.au

Cookies

This website stores some data in cookies on your computer. The cookies we store contain non-identifiable information only and cannot be used to identify you personally. You are free to manage and delete cookies as you wish. A how-to guide can be found here

Changes to our privacy policy

We keep our privacy policy under review and we will place any updates on this web page.

Copyright and Disclaimer

In compiling this publication, the Publisher relies upon information supplied by a number of external sources. The publication is supplied on the basis that, while the Publisher believes all the information in it will be correct at the time of publication, it does not warrant its accuracy or completeness and to the full extent allowed by law excludes liability in contract, tort or otherwise, for any loss or damage sustained by subscribers, or by any other person or body corporate arising from or in connection with the supply or use of the whole or any part of the information in this publication through any cause whatsoever and limits any liability it may have to the amount paid to the Publisher for the supply of such information.

The data and forecasts should be used as a guide only and should not be relied upon when making investment decisions.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing us at support@suburbsfinder.com.au